PRIVACY

Privacy Policy for Demand Aggregation Technology Limited (myFetu App)

1. Introduction

Demand Aggregation Technology Limited (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it. We follow the New Zealand Privacy Act 2020 as well as the rules of the Apple App Store and Google Play Store.

2. No Government Affiliation

The myFetu App and Demand Aggregation Technology Limited are not part of any government. We operate independently and are not controlled, endorsed, or funded by any government agency.

3. Information We Collect

3.1 Personal Information (Information You Give Us)
When you use the App, you may provide information such as:

  • Your name
  • Your email address and contact details
  • Your age
  • Your ethnicity
  • Your gender

Note: This is not a full list. The App may ask for other information depending on how you use it. You do not have to provide ethnicity or gender information, but the more details you offer, the better the AI solutions can be tailored to your needs.
 

3.2 Information We Collect Automatically
When you use the App, we collect certain information automatically, including:

  • Information you submit when reporting issues or giving feedback
  • Device ID: A unique number linked to your device, used for security and session management.
  • IP Address: Collected for security, fraud prevention, and analytics.
  • Conversation History: If you use AI features, we may store some interactions to improve responses.
  • App Usage Data: Information about how you use the App, such as login times and feature usage.

4. How We Use Your Information

We use your information to:

  • Ensure the App works properly.
  • Improve App services and resolve issues.
  • Send notifications and updates (if you opt in).
  • Enhance AI-generated summaries and features.
  • Comply with legal and security requirements.

5. Individual Data vs. Collective Data

  • Individual Data: Your personal details (e.g., name, email, age, gender, ethnicity) will not be shared outside our company without your permission.
  • Collective Data: We may generate anonymous reports based on overall user activity. These reports do not include personal details and may be shared with research groups, industry partners, or policy makers to improve decision-making.

6. Third-Party Services

We utilize third-party companies to help operate the App. These companies may process some of your data:

  • Supabase: Hosts our database and API services.
  • OpenAI API: Manages our AI-powered features securely.
  • Cloudflare: Protects the App from bots and ensures overall security.

Each of these companies has its own privacy policy. We do not control how they manage their data.

7. Sharing Your Information

We do not sell or rent your personal data. We only share data:

  • With service providers (see Section 6).
  • With law enforcement if required by law.
  • With third parties if you agree, or if the data is part of collective reports that exclude personal details.

8. AI Processing and Automated Summaries

The App uses AI to summarize user-reported issues. The AI processes submitted data but does not make final decisions about individual users. AI-generated summaries may be stored to improve services.

9. AI-Generated Content Disclaimer

Content generated by AI within the App may not always be accurate. AI models can sometimes produce incorrect, misleading, or nonsensical information (often referred to as “hallucination”). Users should verify important information and not rely solely on AI-generated content for critical decisions.

10. Notifications and User Control

We may send optional notifications about irrigation trends, updates, and issues. You can turn notifications on or off in the app settings.

11. Data Retention and Security

We take security seriously and protect your data. We retain your data only as long as necessary to support App functions and comply with legal requirements.

12. User Rights and Controls

We respect your rights regarding your personal data. You have the right to:

  • Access and Correction: Request access to your personal data and correct any inaccuracies.
  • Data Deletion: Ask us to delete your data, subject to legal and operational constraints.
  • Withdraw Consent: Revoke previously given consent for data processing.
  • Opt-Out of Data Sharing: Choose to opt-out of non-essential data collection or sharing via the app settings.

13. Data Security Measures

We implement strict security measures, including:

  • Encryption: To protect sensitive information.
  • Access Controls: Ensuring only authorized personnel can access your data.
  • Breach Notification: In the event of a data breach, we will notify affected users and the relevant authorities as required by law.

14. Compliance with Platform Policies

We comply with the privacy requirements set by:

  • Apple App Store: Our privacy practices align with Apple’s App Privacy guidelines.
  • Google Play Store: We meet Google’s Data Safety requirements.
  • New Zealand Privacy Act 2020: We adhere to all applicable privacy laws in New Zealand.

15. Age Assurance and Parental Controls

  • Age Verification: The App is intended for users above a specified age, and users may be required to verify their age.
  • Parental Controls: Parents or guardians can manage app access and data collection for minors, where applicable.

16. Changes to This Policy

We may update this Privacy Policy from time to time. If we make important changes, we will notify you within the App or by email.

17. Contact Us

If you have any questions about this Privacy Policy, please contact us:
Demand Aggregation Technology Limited
[email protected]

© myFetu 2025